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The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service Reps and Anyone Else Who Deals with Customers (English)

Help your employees to excel in dealing with the public with this stimulating, fun-filled...Added June 12, 2009
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The Mcgraw-Hill Guide to Starting Your Own Business: A Step-by-Step Blueprint for the First-Time Entrepreneur (English)

The bestselling first edition of The McGraw-Hill Guide to Starting Your Own Business sold more...Added June 12, 2009
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The Cat in the Hat (English)

Join the Cat in the Hat as he makes learning to read a joy! It's a rainy day and Dick and Sally...Added June 12, 2009
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My Antonia (English)

My Ántonia is one of eight classic American novels featured in the National Endowment for the Arts...Added June 12, 2009
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Collected Stories of Carson Mccullers (English)

Carson McCullers—novelist, dramatist, poet—was at the peak of her powers as a writer of short...Added June 12, 2009
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A Single Shard (English)

In this Newbery Medal-winning book set in 12th century Korea, Tree-ear, a 13-year-old orphan,...Added June 12, 2009
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American Woman: A Novel (English)

"Susan Choi...proves herself a natural—a writer whose intelligence and historical awareness...Added June 12, 2009
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Freedom Train: The Story of Harriet Tubman (English)

Born into slavery, young Harriet Tubman knew only hard work and hunger. Escape seemed impossible -...Added June 12, 2009
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The Adventures of Tom Sawyer: A Novel (English)

Newbery Medalist Jean Craighead George writes an Introduction that relates this classic tale of...Added June 12, 2009
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Esperanza Rising (English)

Esperanza thought she'd always live with her family on their ranch in Mexico—she'd always have...Added June 12, 2009